When Auto-Pay runs, we understand how important it is to you to have visibility into which payments succeeded and which did not. Enrollsy makes this simple with automatic notifications to you and your customer whose credit card or ACH (eCheck) payment declined. Read more.
You need to be able to know whether or not accounts are signing up for auto-pay or if they are enrolled in auto-billing. Enrollsy makes this easy with the Auto-Processing Report, which you can read about here.
When you first set your Enrollsy account up, you probably set your payment notifications up. If you didn't, the answer to your question is they don't go out! So, if you need to change the frequency or if you need to set them up to begin with, this FAQ will step you through that process. Read more.
When auto-pay runs in Enrollsy, if you're an Admin user set up to receive email notifications for auto-pay results, you'll get an email listing any declined transactions. Some of the reasons for a declined payment are obvious, like expired card, insufficient funds, etc. But velocity limits sounds really technical and you might be wondering what to do if you see that reason. Here's what you should know.