Do you have a convenience fee or a tax? You can configure Enrollsy to charge your customers a flat amount and/or a percentage of the payment amount. Click here to learn how.

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Sometimes you need to manually post a transaction to an account. This can be done easily by following these steps.

If you have optional fees that recur with tuition, you might be wondering how to apply them. Some examples of recurring fees might include:

• Donations
• Meals
• Before and After Care
• Supplies and Rentals
• Transportation Fees

Read more.

When Auto-Pay runs, we understand how important it is to you to have visibility into which payments succeeded and which did not. Enrollsy makes this simple with automatic notifications to you and your customer whose credit card or ACH (eCheck) payment declined. Read more.

When an ACH payment (an eCheck) is posted, it gets put in a "Pending" status until the customer's bank funds it. Their bank can make one of two decisions:

1. "Settle" the payment. Most likely the scenario. This happens if the customer's bank successfully funds the ACH payment.
2. "Rejects" the payment. Just like a paper check, an eCheck can bounce or get rejected by the customer's bank.

Many wonder how Enrollsy handles rejected ACH payments. Learn more.

Whether you are a company admin user or you are a customer logged into the company's online portal, you can print payment receipts and account statements. Read more.

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You need to be able to know whether or not accounts are signing up for auto-pay or if they are enrolled in auto-billing. Enrollsy makes this easy with the Auto-Processing Report, which you can read about here.

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Sometimes you need to add tuition manually. Here's a few use-cases we hear from time-to-time:

• An enrollee drops from a program and then comes back. You don't want to charge enrollment fees or anything else and there is no need for them to re-enroll, but it's the middle of a tuition cycle.
• A family needs a one-off billing schedule for some reason.
• You have a drop-in option and auto-billing is not possible. You need to charge for tuition on an as-needed basis.

This shouldn't be a problem. Here's how you do it.

Sometimes declines happen. When they do, you may be wondering if you should charge the customer a fee, similar to a bounced check. Learn more about it here.

I've been using Enrollsy for some time now and have been charging my customers and collecting payments. I would like to see all my transactions over time in a report. See how here.

You've invested in Enrollsy and you're ready to let your customers know. Whether they need to enroll, make payments, check-in and out, or view content you've made available, the Enrollsy Apps make this all a breeze. Give your customers a nice introduction to how Enrollsy works.

When you first set your Enrollsy account up, you probably set your payment notifications up. If you didn't, the answer to your question is they don't go out! So, if you need to change the frequency or if you need to set them up to begin with, this FAQ will step you through that process. Read more.

When auto-pay runs in Enrollsy, if you're an Admin user set up to receive email notifications for auto-pay results, you'll get an email listing any declined transactions. Some of the reasons for a declined payment are obvious, like expired card, insufficient funds, etc. But velocity limits sounds really technical and you might be wondering what to do if you see that reason. Here's what you should know.