Can admins see the text messages teachers are sending?

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Updated On   
Mon
14 Dec
2020
4:16 pm

Text messaging is 100% transparent within Enrollsy. That means that all messages sent, regardless of what type of user sends them (an admin with any range of permissions as well as a teacher or a parent) are visible to all of those entities in the message history on the account. When a new customer text message is received, the notification of a new unread message will be displayed for both the admin and the teacher. The action of one of them marking the message as read does not mark it as read for the other. This ensures everyone is or can be in the loop on all text communications.

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